{"id":231307,"date":"2025-05-20T05:32:34","date_gmt":"2025-05-20T05:32:34","guid":{"rendered":"https:\/\/wordpress.org\/plugins\/wiser-review\/"},"modified":"2026-04-03T09:41:50","modified_gmt":"2026-04-03T09:41:50","slug":"wiser-review","status":"publish","type":"plugin","link":"https:\/\/azb.wordpress.org\/plugins\/wiser-review\/","author":17713260,"comment_status":"closed","ping_status":"closed","template":"","meta":{"_crdt_document":"","version":"3.2","stable_tag":"3.2","tested":"6.9.4","requires":"5.6","requires_php":"7.4","requires_plugins":null,"header_name":"WiserReview Product Reviews for WooCommerce","header_author":"Wiser Notify","header_description":"Wiser Review module helps you collect and display product reviews, star ratings, and nudges. 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conversion optimization tools for online stores.<\/p>\n\n<p>WiserReview helps WooCommerce store owners collect, manage, and display product reviews, engage customers with Q&amp;A, improve SEO with rich snippets, and increase product visibility in search results.<\/p>\n\n<p><strong>\ud83d\udd11 Key Features<\/strong><\/p>\n\n<ul>\n<li><strong>Product Review Section<\/strong>: Display product-specific review feeds with star summaries, Q&amp;A, and write review buttons.<\/li>\n<li><strong>Star Rating Display<\/strong>: Show rating counts on product detail and listing pages.<\/li>\n<li><strong>SEO Rich Snippets<\/strong>: Add JSON-LD schema markup for product reviews to improve search engine results with star ratings.<\/li>\n<li><strong>Carousel Widgets<\/strong>: Showcase important reviews in a dynamic, rotating carousel to capture attention and build trust.<\/li>\n<li><strong>Review Nudges<\/strong>: Display impactful reviews near buy or add-to-cart buttons to encourage conversions.<\/li>\n<li><strong>Wall of Love Page<\/strong>: Create a dedicated testimonials page to build trust.<\/li>\n<li><strong>Customizable Review Forms<\/strong>: Collect images, videos, review text, and personalized questions to gather detailed feedback.<\/li>\n<li><strong>Flexible Form Embedding<\/strong>: Easily place multiple review forms anywhere on your site using shortcodes.<\/li>\n<li><strong>Auto-fill Customer Information<\/strong>: Simplify the review process with auto-filled customer details (name, email, product).<\/li>\n<li><strong>Automatic Review Tagging<\/strong>: Automatically categorize reviews by product, order, or campaign.<\/li>\n<li><strong>Review Incentives<\/strong>: Offer discounts to encourage customers to leave reviews.<\/li>\n<li><strong>Shopping Feed Integration<\/strong>: Display star ratings in shopping search results with XML feed generation.<\/li>\n<li><strong>Interactive Q&amp;A<\/strong>: Enable customers to ask and answer product questions.<\/li>\n<li><strong>Review Import\/Export<\/strong>: Easily import and export reviews, including images and videos.<\/li>\n<li><strong>Multi-language Ready<\/strong>: Compatible with popular translation plugins including WPML, Polylang, and TranslatePress.<\/li>\n<li><strong>Review Moderation<\/strong>: Manage and moderate review submissions to ensure quality content.<\/li>\n<li><strong>Custom Email Templates<\/strong>: Personalize review reminder and follow-up emails to match your brand.<\/li>\n<\/ul>\n\n<p><strong>\ud83d\udcdd Automated Review Collection<\/strong><\/p>\n\n<ul>\n<li><p><strong>Multi-Channel Collection<\/strong>: Send review requests via email and SMS automatically after purchase.<\/p>\n\n<ul>\n<li>Configure separate timing for domestic and international orders.<\/li>\n<li>Customize the number of products to request reviews for per order.<\/li>\n<li>Prioritize by product price or existing review count.<\/li>\n<\/ul><\/li>\n<li><p><strong>Smart Follow-ups<\/strong>:<\/p>\n\n<ul>\n<li>Schedule automated reminder emails with customizable templates.<\/li>\n<li>Request media testimonials with minimum star rating requirements.<\/li>\n<li>Set up multiple follow-up sequences to maximize response rates.<\/li>\n<\/ul><\/li>\n<\/ul>\n\n<p><strong>\ud83d\udd0e Boost SEO with User-Generated Content<\/strong><\/p>\n\n<p>Customer reviews provide valuable user-generated SEO content. By collecting detailed reviews, you capture long-tail keywords that improve search visibility:<\/p>\n\n<ul>\n<li><strong>Fresh, Unique Content<\/strong>: Customer reviews naturally include diverse keywords and phrases.<\/li>\n<li><strong>Rich Media Content<\/strong>: Collect customer photos and videos to enrich your site.<\/li>\n<li><strong>Enhanced Search Results<\/strong>: Display star ratings and review counts in search engine results.<\/li>\n<li><strong>Product Data Enhancement<\/strong>: Add GTIN, MPN, and Brand information for better discoverability.<\/li>\n<li><strong>Shopping Feed Ready<\/strong>:\n\n<ul>\n<li>Generate XML feeds for products and reviews.<\/li>\n<li>Display star ratings in shopping search results.<\/li>\n<li>Sync review data across multiple platforms.<\/li>\n<\/ul><\/li>\n<\/ul>\n\n<p>Each WiserReview widget (Carousel, Wall, Popup, etc.) renders review text directly on the page, allowing search engines to crawl and index the content for improved rankings.<\/p>\n\n<p><strong>\ud83c\udf0d Multi-Store Review Management<\/strong><\/p>\n\n<p>WiserReview simplifies review management across multiple stores with centralized control:<\/p>\n\n<ul>\n<li><strong>Cross-Store Review Sync<\/strong>: Display the same reviews across all your stores based on SKU matching.<\/li>\n<li><strong>Localized Customer Feedback<\/strong>: Collect reviews from customers in various countries and regions.<\/li>\n<li><strong>AI-Powered Translation<\/strong>: Automatically translate reviews into multiple languages for global reach.<\/li>\n<li><strong>Unified Shopping Feeds<\/strong>: Consolidate reviews from all stores into centralized product feeds.<\/li>\n<\/ul>\n\n<p><strong>\ud83d\udcf1 Social Media Integration<\/strong><\/p>\n\n<p>Connect your social media accounts to maximize review visibility:<\/p>\n\n<ul>\n<li><strong>Automated Social Sharing<\/strong>: Automatically share positive reviews to your social channels.<\/li>\n<li><strong>Shoppable Galleries<\/strong>: Display social media feeds in product galleries on your store.<\/li>\n<li><strong>Cross-Platform Engagement<\/strong>: Leverage customer content across multiple marketing channels.<\/li>\n<\/ul>\n\n<p>This integration helps increase engagement and drive sales through authentic social proof.<\/p>\n\n<p><strong>\ud83d\udd27 Developer Friendly<\/strong><\/p>\n\n<ul>\n<li><strong>Shortcode Support<\/strong>: <code>[wiserreview_form id=\"FORM_ID\"]<\/code> to embed forms anywhere.<\/li>\n<li><strong>Multiple Widget Options<\/strong>: Carousel, Wall, Popup, Badge, and custom layouts.<\/li>\n<li><strong>Theme Compatibility<\/strong>: Works with any properly coded WooCommerce theme.<\/li>\n<li><strong>Translation Ready<\/strong>: Full support for WordPress translation standards.<\/li>\n<\/ul>\n\n<p><strong>Note:<\/strong> Requires a WiserReview account. <a href=\"https:\/\/app.wiserreview.com\/signup\">Create a free account<\/a> to get started.<\/p>\n\n<h3>External Services<\/h3>\n\n<p>This plugin connects to the WiserReview API to enable review collection, management, and display features. Understanding how data is transmitted is important for compliance and transparency.<\/p>\n\n<p><strong>Service Name:<\/strong> WiserReview API<\/p>\n\n<p><strong>Service Provider:<\/strong> WiserReview<br \/>\n<strong>Website:<\/strong> https:\/\/wiserreview.com<br \/>\n<strong>Terms of Service:<\/strong> https:\/\/wiserreview.com\/terms-conditions\/<br \/>\n<strong>Privacy Policy:<\/strong> https:\/\/wiserreview.com\/privacypolicy\/<\/p>\n\n<p><strong>Purpose:<\/strong>\n- Verify your WiserReview account credentials\n- Send order data to trigger automated review requests\n- Retrieve review forms and widgets for display on your store\n- Sync product information for review grouping\n- Manage review submissions and responses<\/p>\n\n<p><strong>Data Transmitted:<\/strong>\n- <strong>Account Verification:<\/strong> API key and workspace ID\n- <strong>Order Data:<\/strong> Order ID, customer email, customer name, product details, order date\n- <strong>Product Data:<\/strong> Product ID, SKU, name, price, URL, image URL\n- <strong>Customer Data:<\/strong> Email address, name, phone number (if provided)\n- <strong>Automation Data:<\/strong> Campaign IDs, trigger settings, email templates<\/p>\n\n<p><strong>When Data is Sent:<\/strong>\n- During plugin activation when connecting your WiserReview account\n- When a customer completes an order (if real-time sync is enabled)\n- When you manually sync products or send bulk review requests\n- When review forms or widgets are loaded on your site pages<\/p>\n\n<p>By using this plugin, you agree to the WiserReview Terms of Service and Privacy Policy. All data transmission occurs over secure HTTPS connections.<\/p>\n\n<!--section=installation-->\n<p><strong>Automatic Installation:<\/strong><\/p>\n\n<ol>\n<li>Log in to your WordPress admin dashboard<\/li>\n<li>Navigate to <strong>Plugins &gt; Add New<\/strong><\/li>\n<li>Search for \"WiserReview\"<\/li>\n<li>Click <strong>Install Now<\/strong> and then <strong>Activate<\/strong><\/li>\n<\/ol>\n\n<p><strong>Manual Installation:<\/strong><\/p>\n\n<ol>\n<li>Download the plugin ZIP file<\/li>\n<li>Log in to your WordPress admin dashboard<\/li>\n<li>Navigate to <strong>Plugins &gt; Add New &gt; Upload Plugin<\/strong><\/li>\n<li>Choose the ZIP file and click <strong>Install Now<\/strong><\/li>\n<li>Click <strong>Activate Plugin<\/strong><\/li>\n<\/ol>\n\n<p><strong>Configuration:<\/strong><\/p>\n\n<ol>\n<li>Go to <strong>WooCommerce &gt; WiserReview Settings<\/strong><\/li>\n<li>Click <strong>Connect Account<\/strong> and enter your WiserReview API key<\/li>\n<li>Configure your default review form and display settings<\/li>\n<li>Choose where forms should appear (product pages, thank you pages, etc.)<\/li>\n<li>Save your settings and you're ready to collect reviews!<\/li>\n<\/ol>\n\n<p><strong>Shortcode Usage:<\/strong><\/p>\n\n<p>Use [wiserrw_rating_count] , [wiserrw_product_review] to place review widgets anywhere on your site.<\/p>\n\n<!--section=faq-->\n<dl>\n<dt id=\"do%20i%20need%20a%20wiserreview%20account%3F\"><h3>Do I need a WiserReview account?<\/h3><\/dt>\n<dd><p>Yes, a WiserReview account is required to use this plugin. You can <a href=\"https:\/\/app.wiserreview.com\/signup\">sign up for free<\/a> and start collecting reviews immediately.<\/p><\/dd>\n<dt id=\"can%20i%20display%20different%20review%20forms%20on%20different%20products%3F\"><h3>Can I display different review forms on different products?<\/h3><\/dt>\n<dd><p>Yes! You can create multiple review forms in your WiserReview dashboard and use shortcodes to place specific forms on specific product pages, or use a single form that dynamically adapts based on the current product.<\/p><\/dd>\n<dt id=\"does%20this%20plugin%20support%20image%20and%20video%20reviews%3F\"><h3>Does this plugin support image and video reviews?<\/h3><\/dt>\n<dd><p>Yes, you can configure your review forms to include image and video upload fields, allowing customers to submit visual testimonials along with their written reviews.<\/p><\/dd>\n<dt id=\"can%20i%20use%20this%20plugin%20without%20woocommerce%3F\"><h3>Can I use this plugin without WooCommerce?<\/h3><\/dt>\n<dd><p>No, this plugin is specifically designed to integrate with WooCommerce and requires WooCommerce to be installed and activated.<\/p><\/dd>\n<dt id=\"is%20this%20compatible%20with%20my%20theme%3F\"><h3>Is this compatible with my theme?<\/h3><\/dt>\n<dd><p>WiserReview works with any properly coded WooCommerce theme. If you experience display issues, our support team can help with custom CSS adjustments.<\/p><\/dd>\n<dt id=\"does%20it%20work%20with%20translation%20plugins%3F\"><h3>Does it work with translation plugins?<\/h3><\/dt>\n<dd><p>Yes, WiserReview is compatible with popular translation plugins including WPML, Polylang, and TranslatePress, allowing you to collect and display reviews in multiple languages.<\/p><\/dd>\n<dt id=\"can%20i%20import%20reviews%20from%20other%20platforms%3F\"><h3>Can I import reviews from other platforms?<\/h3><\/dt>\n<dd><p>Yes, WiserReview supports importing reviews from CSV files, including reviews with images and videos. Contact support for assistance with bulk imports from specific platforms.<\/p><\/dd>\n<dt id=\"how%20do%20i%20display%20reviews%20in%20search%20results%3F\"><h3>How do I display reviews in search results?<\/h3><\/dt>\n<dd><p>The plugin automatically generates JSON-LD schema markup for your product reviews. This allows search engines to display star ratings in search results. You can verify the implementation using Google's Rich Results Test tool.<\/p><\/dd>\n<dt id=\"can%20i%20moderate%20reviews%20before%20they%20appear%3F\"><h3>Can I moderate reviews before they appear?<\/h3><\/dt>\n<dd><p>Yes, you can configure approval workflows in your WiserReview dashboard to review and approve submissions before they appear publicly on your site.<\/p><\/dd>\n<dt id=\"does%20it%20integrate%20with%20email%20marketing%20tools%3F\"><h3>Does it integrate with email marketing tools?<\/h3><\/dt>\n<dd><p>WiserReview has built-in email capabilities for review requests and reminders. You can customize email templates and timing directly in your WiserReview dashboard.<\/p><\/dd>\n\n<\/dl>\n\n<!--section=changelog-->\n<h4>3.2<\/h4>\n\n<ul>\n<li>Fixed: Divi 5 Theme Builder compatibility \u2014 all products on collection pages now show correct ratings, prices, and review counts<\/li>\n<li>Fixed: Product ID resolution now uses WooCommerce's $GLOBALS['product'] for reliable detection across all theme builders (Divi 5, Bricks, Elementor Pro)<\/li>\n<li>Fixed: Removed output buffering from shortcode functions to prevent product data corruption in nested rendering contexts<\/li>\n<li>Fixed: Hook callbacks now restore WooCommerce product globals after rendering to prevent downstream data leaks<\/li>\n<li>Fixed: Leave a Review link no longer appears in order confirmation emails<\/li>\n<li>Fixed: Leave a Review feature now respects Live Mode toggle \u2014 disabled when plugin is off<\/li>\n<li>Improved: Direct function calls replace do_shortcode() in all hook callbacks for better performance<\/li>\n<li>Improved: Centralized API endpoint URLs into constants (WISERRW_API_HOST, WISERRW_RS_HOST)<\/li>\n<li>Improved: SSL verification filter now properly scoped \u2014 no longer affects other requests<\/li>\n<li>Improved: Widget default position tooltips explain WooCommerce hooks and shortcode alternatives<\/li>\n<li>Improved: Collect Reviews section links use tooltips instead of inline descriptions<\/li>\n<li>Improved: API key setup instructions presented as numbered steps<\/li>\n<li>Improved: Google Shopping sub text simplified<\/li>\n<li>Improved: More Widgets note updated with customization info<\/li>\n<li>Security: All shortcode attributes properly escaped with esc_attr()<\/li>\n<li>Security: Header links wrapped in esc_url()<\/li>\n<\/ul>\n\n<h4>3.1<\/h4>\n\n<ul>\n<li>New: Redesigned plugin settings page with card-based layout, two-column design, and widget thumbnails<\/li>\n<li>New: Leave a Review page in customer My Account area with product grid and review links<\/li>\n<li>New: Inline \"Leave a Review\" button on order detail pages<\/li>\n<li>New: Google Shopping Review Feed section with direct link to generate XML feed<\/li>\n<li>New: Review Form URL configuration with real-time validation<\/li>\n<li>New: Header with quick links to WiserReview Dashboard, Widgets, and Setup Guide<\/li>\n<li>New: \"Rate us\" link to WordPress.org plugin reviews<\/li>\n<li>New: Sync Products section moved to prominent position with \"Required\" badge and tooltip<\/li>\n<li>New: \"More Widgets\" note directing users to Wall of Love, Sidebar, Floating Badges, and Carousel<\/li>\n<li>Improved: Settings page now shows all sections even before API verification (toggles disabled until verified)<\/li>\n<li>Improved: Moved inline styles to CSS classes for WordPress.org compliance<\/li>\n<li>Improved: Replaced inline JS handlers with event listeners<\/li>\n<li>Improved: Added translation functions (esc_html_e) for all user-facing strings<\/li>\n<li>Improved: Button styling with higher specificity to prevent WooCommerce admin CSS conflicts<\/li>\n<li>Improved: Font sizes increased across all sections for better readability<\/li>\n<li>Improved: Responsive layout for smaller screens<\/li>\n<li>Fixed: Leave a Review menu item appearing when toggle was disabled or plugin deactivated<\/li>\n<li>Fixed: Stale rewrite rules auto-cleanup when Leave a Review feature is disabled<\/li>\n<li>Fixed: Tooltip z-index now renders above WordPress admin sidebar<\/li>\n<li>Fixed: Duration\/Range tab styling and active state<\/li>\n<\/ul>\n\n<h4>3.0<\/h4>\n\n<ul>\n<li>Improved: Star rating clicks &amp; optimized for better performance<\/li>\n<\/ul>\n\n<h4>2.9<\/h4>\n\n<ul>\n<li>Fixed: Plugin name updated to comply with WordPress.org trademark guidelines<\/li>\n<li>Changed: Display name from \"WooCommerce Product Reviews by WiserReview\" to \"WiserReview Product Reviews for WooCommerce\"<\/li>\n<li>Removed: Unnecessary load_plugin_textdomain() function call (WordPress handles translations automatically since version 4.6)<\/li>\n<li>Removed: WordPress.org asset files from plugin package (assets will be uploaded via SVN separately)<\/li>\n<li>Improved: Version numbering consistency across all plugin files<\/li>\n<li>Updated: All trademark references to indicate integration rather than affiliation<\/li>\n<li>Added: Enhanced external service disclosure section<\/li>\n<li>Clarified: Plugin ownership and team information<\/li>\n<\/ul>\n\n<h4>2.8<\/h4>\n\n<ul>\n<li>Improved: Question and Answer feature optimization<\/li>\n<li>Fixed: Minor bugs and performance improvements<\/li>\n<\/ul>\n\n<h4>2.7<\/h4>\n\n<ul>\n<li>Fixed: Character encoding issues in rich snippet generation<\/li>\n<li>Fixed: Special character handling in review schema markup<\/li>\n<li>Added: Separate timing options for domestic and international orders<\/li>\n<li>Improved: Order processing efficiency<\/li>\n<\/ul>\n\n<h4>2.6<\/h4>\n\n<ul>\n<li>Added: SEO-friendly product review display with enhanced rich snippets<\/li>\n<li>Improved: User interface enhancements for better usability<\/li>\n<li>Updated: Schema markup generation for better search engine compatibility<\/li>\n<\/ul>\n\n<h4>2.5<\/h4>\n\n<ul>\n<li>Added: Full support for WPML multilingual plugin<\/li>\n<li>Added: Full support for Polylang multilingual plugin<\/li>\n<li>Fixed: PHP warnings in certain server configurations<\/li>\n<li>Optimized: Rich snippet generation code for better performance<\/li>\n<\/ul>\n\n<h4>2.4<\/h4>\n\n<ul>\n<li>Fixed: Schema markup no longer generated when product has zero reviews<\/li>\n<li>Improved: Overall plugin stability and performance<\/li>\n<li>Updated: Compatibility checks for latest WordPress and WooCommerce versions<\/li>\n<\/ul>\n\n<h4>2.3<\/h4>\n\n<ul>\n<li>Optimized: Overall plugin performance and load times<\/li>\n<li>Updated: Plugin branding and logo assets<\/li>\n<li>Fixed: CSS styling conflicts with certain themes<\/li>\n<li>Improved: Star rating now renders on server-side for better SEO<\/li>\n<\/ul>\n\n<h4>2.2<\/h4>\n\n<ul>\n<li>Enhanced: Rich snippet display for improved SEO<\/li>\n<li>Improved: Review schema markup generation<\/li>\n<li>Updated: Search engine optimization features<\/li>\n<\/ul>\n\n<h4>2.1<\/h4>\n\n<ul>\n<li>Improved: Bulk send feature for historical customer data<\/li>\n<li>Enhanced: Past customer review request functionality<\/li>\n<li>Fixed: Minor bugs in bulk operations<\/li>\n<\/ul>\n\n<h4>1.9<\/h4>\n\n<ul>\n<li>Improved: Product grouping and review synchronization<\/li>\n<li>Enhanced: Review feed generation capabilities<\/li>\n<li>Updated: Integration improvements<\/li>\n<\/ul>\n\n<h4>1.8<\/h4>\n\n<ul>\n<li>Added: Product grouping synchronization for better review organization<\/li>\n<li>Added: Shopping feed generation for review display in search results<\/li>\n<li>Enabled: Enhanced review feed features in WiserReview dashboard<\/li>\n<\/ul>\n\n<h4>1.7<\/h4>\n\n<ul>\n<li>Fixed: Shortcode and toggle display separation<\/li>\n<li>Improved: Star rating position customization<\/li>\n<li>Added: Login status detection support for personalized forms<\/li>\n<\/ul>\n\n<h4>1.6<\/h4>\n\n<ul>\n<li>Fixed: Product ID and SKU ID handling issues<\/li>\n<li>Important: Please resubmit your API key after updating to this version<\/li>\n<\/ul>\n\n<h4>1.5<\/h4>\n\n<ul>\n<li>Added: SKU-based review matching for cross-store functionality<\/li>\n<li>Added: Enhanced compatibility with shopping platforms<\/li>\n<\/ul>\n\n<h4>1.4<\/h4>\n\n<ul>\n<li>Optimized: Code structure and performance improvements<\/li>\n<li>Improved: Overall plugin efficiency<\/li>\n<\/ul>\n\n<h4>1.3<\/h4>\n\n<ul>\n<li>Added: Hook-based shortcode support for advanced customization<\/li>\n<li>Improved: Developer-friendly features<\/li>\n<\/ul>\n\n<h4>1.2<\/h4>\n\n<ul>\n<li>Added: Full compatibility with Elementor page builder<\/li>\n<li>Improved: Theme compatibility<\/li>\n<\/ul>\n\n<h4>1.1<\/h4>\n\n<ul>\n<li>Updated: Documentation and readme file<\/li>\n<li>Improved: Plugin description and installation instructions<\/li>\n<\/ul>\n\n<h4>1.0<\/h4>\n\n<ul>\n<li>Initial release: First version of WiserReview integration for WooCommerce<\/li>\n<li>Added: Basic review collection and display functionality<\/li>\n<li>Added: Email automation for review requests<\/li>\n<li>Added: Customizable review forms<\/li>\n<li>Added: Multi-widget display options<\/li>\n<\/ul>","raw_excerpt":"Collect, manage, and display powerful product reviews and testimonials for WooCommerce stores. 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