{"id":285709,"date":"2026-03-31T09:46:42","date_gmt":"2026-03-31T09:46:42","guid":{"rendered":"https:\/\/wordpress.org\/plugins\/claimdesk-return-exchange-claim-manager\/"},"modified":"2026-03-31T11:43:07","modified_gmt":"2026-03-31T11:43:07","slug":"claim-desk","status":"publish","type":"plugin","link":"https:\/\/azb.wordpress.org\/plugins\/claim-desk\/","author":17539789,"comment_status":"closed","ping_status":"closed","template":"","meta":{"_crdt_document":"","version":"1.0.0","stable_tag":"1.0.0","tested":"6.9.4","requires":"6.2","requires_php":"7.4","requires_plugins":null,"header_name":"ClaimDesk \u2013 Return & Exchange Claim Manager","header_author":"Prozoned","header_description":"Manage WooCommerce product return and exchange claims using a guided multi-step claim submission system.","assets_banners_color":"7cc9d9","last_updated":"2026-03-31 11:43:07","external_support_url":"","external_repository_url":"","donate_link":"","header_plugin_uri":"https:\/\/prozoned.com\/claimdesk","header_author_uri":"https:\/\/prozoned.com","rating":0,"author_block_rating":0,"active_installs":0,"downloads":54,"num_ratings":0,"support_threads":0,"support_threads_resolved":0,"author_block_count":0,"sections":["description","installation","faq","changelog"],"tags":{"1.0.0":{"tag":"1.0.0","author":"prozoned","date":"2026-03-31 11:43:07"}},"upgrade_notice":{"1.0.0":"<p>Initial stable release.<\/p>"},"ratings":[],"assets_icons":{"icon-128x128.png":{"filename":"icon-128x128.png","revision":3495602,"resolution":"128x128","location":"assets","locale":""}},"assets_banners":{"banner-772x250.png":{"filename":"banner-772x250.png","revision":3495620,"resolution":"772x250","location":"assets","locale":""}},"assets_blueprints":{},"all_blocks":[],"tagged_versions":["1.0.0"],"block_files":[],"assets_screenshots":{"screenshot-2.png":{"filename":"screenshot-2.png","revision":3495622,"resolution":"2","location":"plugin"},"screenshot-5.png":{"filename":"screenshot-5.png","revision":3495622,"resolution":"5","location":"plugin"},"screenshot-4.png":{"filename":"screenshot-4.png","revision":3495622,"resolution":"4","location":"plugin"},"screenshot-1.png":{"filename":"screenshot-1.png","revision":3495622,"resolution":"1","location":"plugin"},"screenshot-3.png":{"filename":"screenshot-3.png","revision":3495622,"resolution":"3","location":"plugin"}},"screenshots":{"1":"Customer claim step 1 \u2013 Select product","2":"Customer claim step 2 \u2013 Claim details form","3":"Customer claim step 3 \u2013 Review and submit claim","4":"Admin claim management dashboard","5":"Plugin configuration settings"},"jetpack_post_was_ever_published":false},"plugin_section":[],"plugin_tags":[259090,12577,9682,20519,286],"plugin_category":[45],"plugin_contributors":[176737],"plugin_business_model":[],"class_list":["post-285709","plugin","type-plugin","status-publish","hentry","plugin_tags-claim-management","plugin_tags-exchange","plugin_tags-refund","plugin_tags-return","plugin_tags-woocommerce","plugin_category-ecommerce","plugin_contributors-prozoned","plugin_committers-prozoned"],"banners":{"banner":"https:\/\/ps.w.org\/claim-desk\/assets\/banner-772x250.png?rev=3495620","banner_2x":false,"banner_rtl":false,"banner_2x_rtl":false},"icons":{"svg":false,"icon":"https:\/\/ps.w.org\/claim-desk\/assets\/icon-128x128.png?rev=3495602","icon_2x":false,"generated":false},"screenshots":[{"src":"https:\/\/ps.w.org\/claim-desk\/trunk\/screenshot-1.png?rev=3495622","caption":"Customer claim step 1 \u2013 Select product"},{"src":"https:\/\/ps.w.org\/claim-desk\/trunk\/screenshot-2.png?rev=3495622","caption":"Customer claim step 2 \u2013 Claim details form"},{"src":"https:\/\/ps.w.org\/claim-desk\/trunk\/screenshot-3.png?rev=3495622","caption":"Customer claim step 3 \u2013 Review and submit claim"},{"src":"https:\/\/ps.w.org\/claim-desk\/trunk\/screenshot-4.png?rev=3495622","caption":"Admin claim management dashboard"},{"src":"https:\/\/ps.w.org\/claim-desk\/trunk\/screenshot-5.png?rev=3495622","caption":"Plugin configuration settings"}],"raw_content":"<!--section=description-->\n<p>ClaimDesk is a WooCommerce claim management plugin that allows customers to submit return or exchange requests easily while giving store owners a structured dashboard to manage claims efficiently.<\/p>\n\n<p>The plugin provides a user-friendly guided workflow for customers to submit claims and a centralized admin interface inside WooCommerce to manage and track requests.<\/p>\n\n<p>For documentation and updates, visit:\nhttps:\/\/getclaimdesk.com<\/p>\n\n<h3>Compatibility<\/h3>\n\n<ul>\n<li>WordPress: 5.0 or higher  <\/li>\n<li>PHP: 7.4 or higher  <\/li>\n<li>WooCommerce: 3.0 or higher  <\/li>\n<li>Fully compatible with WooCommerce HPOS (8.x \/ 9.x)<\/li>\n<\/ul>\n\n<h3>Key Features<\/h3>\n\n<p>\u2714 Multi-step claim submission workflow<br \/>\n\u2714 Customers can select products and quantity for claim<br \/>\n\u2714 Supports Return and Exchange claim types<br \/>\n\u2714 Customers can select problem\/reason for claim<br \/>\n\u2714 Customers can describe issue details<br \/>\n\u2714 Image upload support for damage proof<br \/>\n\u2714 Refund method selection option<br \/>\n\u2714 Claim review screen before final submission<br \/>\n\u2714 Dedicated claim management dashboard inside WooCommerce<br \/>\n\u2714 Fully configurable admin settings<br \/>\n\u2714 Built specifically for WooCommerce stores<\/p>\n\n<h3>Claim Submission Flow<\/h3>\n\n<p>Step 1 \u2013 Select Product<br \/>\nCustomers select purchased product and quantity to return or exchange.<\/p>\n\n<p>Step 2 \u2013 Claim Details<br \/>\nCustomers can:\n- Select claim type (Return or Exchange)\n- Select problem or reason\n- Describe the issue\n- Upload supporting images\n- Choose refund method<\/p>\n\n<p>Step 3 \u2013 Review &amp; Submit<br \/>\nCustomers review their claim before final submission.<\/p>\n\n<h3>Admin Features<\/h3>\n\n<p>Store administrators can:<\/p>\n\n<ul>\n<li>View all submitted claims<\/li>\n<li>Manage claim status<\/li>\n<li>Review customer uploaded evidence<\/li>\n<li>Configure plugin settings<\/li>\n<li>Manage claim workflow from WooCommerce dashboard<\/li>\n<\/ul>\n\n<h3>Future Roadmap<\/h3>\n\n<p>Future versions may include AI-powered assistance that helps customers select claim reasons dynamically based on product type and claim patterns.<\/p>\n\n<!--section=installation-->\n<ol>\n<li>Upload the plugin folder to the <code>\/wp-content\/plugins\/<\/code> directory.<\/li>\n<li>Activate the plugin through the 'Plugins' menu in WordPress.<\/li>\n<li>Ensure WooCommerce is installed and activated.<\/li>\n<li>Configure plugin settings from WooCommerce \u2192 ClaimDesk.<\/li>\n<\/ol>\n\n<!--section=faq-->\n<dl>\n<dt id=\"does%20this%20plugin%20require%20woocommerce%3F\"><h3>Does this plugin require WooCommerce?<\/h3><\/dt>\n<dd><p>Yes. ClaimDesk works only with WooCommerce.<\/p><\/dd>\n<dt id=\"can%20customers%20upload%20images%20as%20proof%3F\"><h3>Can customers upload images as proof?<\/h3><\/dt>\n<dd><p>Yes, customers can upload images while submitting claims.<\/p><\/dd>\n<dt id=\"does%20the%20plugin%20support%20both%20return%20and%20exchange%20requests%3F\"><h3>Does the plugin support both return and exchange requests?<\/h3><\/dt>\n<dd><p>Yes, the plugin supports both claim types.<\/p><\/dd>\n<dt id=\"is%20the%20plugin%20compatible%20with%20woocommerce%20hpos%3F\"><h3>Is the plugin compatible with WooCommerce HPOS?<\/h3><\/dt>\n<dd><p>Yes, ClaimDesk is fully compatible with WooCommerce HPOS (High-Performance Order Storage).<\/p><\/dd>\n<dt id=\"is%20there%20a%20premium%20version%20available%3F\"><h3>Is there a premium version available?<\/h3><\/dt>\n<dd><p>Currently, ClaimDesk is fully free. A Pro version may be released in future with additional features.<\/p><\/dd>\n\n<\/dl>\n\n<!--section=changelog-->\n<h4>1.0.0<\/h4>\n\n<p>Initial release of ClaimDesk plugin.<\/p>","raw_excerpt":"ClaimDesk helps WooCommerce store owners manage product return and exchange claims through a guided multi-step claim submission process.","jetpack_sharing_enabled":true,"_links":{"self":[{"href":"https:\/\/azb.wordpress.org\/plugins\/wp-json\/wp\/v2\/plugin\/285709","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/azb.wordpress.org\/plugins\/wp-json\/wp\/v2\/plugin"}],"about":[{"href":"https:\/\/azb.wordpress.org\/plugins\/wp-json\/wp\/v2\/types\/plugin"}],"replies":[{"embeddable":true,"href":"https:\/\/azb.wordpress.org\/plugins\/wp-json\/wp\/v2\/comments?post=285709"}],"author":[{"embeddable":true,"href":"https:\/\/azb.wordpress.org\/plugins\/wp-json\/wporg\/v1\/users\/prozoned"}],"wp:attachment":[{"href":"https:\/\/azb.wordpress.org\/plugins\/wp-json\/wp\/v2\/media?parent=285709"}],"wp:term":[{"taxonomy":"plugin_section","embeddable":true,"href":"https:\/\/azb.wordpress.org\/plugins\/wp-json\/wp\/v2\/plugin_section?post=285709"},{"taxonomy":"plugin_tags","embeddable":true,"href":"https:\/\/azb.wordpress.org\/plugins\/wp-json\/wp\/v2\/plugin_tags?post=285709"},{"taxonomy":"plugin_category","embeddable":true,"href":"https:\/\/azb.wordpress.org\/plugins\/wp-json\/wp\/v2\/plugin_category?post=285709"},{"taxonomy":"plugin_contributors","embeddable":true,"href":"https:\/\/azb.wordpress.org\/plugins\/wp-json\/wp\/v2\/plugin_contributors?post=285709"},{"taxonomy":"plugin_business_model","embeddable":true,"href":"https:\/\/azb.wordpress.org\/plugins\/wp-json\/wp\/v2\/plugin_business_model?post=285709"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}